Privacy Policy

Last updated: 15 October 2026

1. Who We Are

KitchenSide is a trading name operated by a sole trader in the United Kingdom.

For privacy enquiries, you can contact us at:

Email: contact@kitchenside.uk

2. Information We Collect

When you contact KitchenSide through this website, we may collect your name, email address and any information you include in your message.

We may also receive technical information about your visit to the website, such as information collected through essential website functions, cookies or similar technologies.

Please avoid including sensitive personal information in your enquiry unless it is necessary.

3. How We Use Your Information

We use personal information to:

- Respond to enquiries and requests for information.

- Discuss KitchenSide's templates, resources and services.

- Follow up on enquiries where appropriate.

- Maintain the security and proper operation of the website.

- Meet any applicable legal obligations.

We do not sell your personal information.

4. Our Lawful Basis for Processing

We process enquiry information where necessary to take steps at your request before entering into a contract, to fulfil a contract, or where we have a legitimate interest in responding to business enquiries and operating KitchenSide.

Where another lawful basis is required, we will ensure it is appropriate to the purpose.

5. Sharing Your Information

We may use website hosting, email and other technical service providers to operate the website and respond to enquiries. These providers may process personal information on our behalf where necessary to provide their services.

We may also disclose information where required by law or where necessary to establish, exercise or defend legal claims.

6. How Long We Keep Information

We keep personal information only for as long as it is reasonably necessary for the purpose for which it was collected, including responding to enquiries, maintaining relevant business records and meeting legal obligations.

When information is no longer required, we will take appropriate steps to delete it or dispose of it securely.

7. Website Analytics

This website is built using IONOS MyWebsite Now and uses IONOS SiteAnalytics to measure website visits and help improve the website’s performance.

According to IONOS, SiteAnalytics does not use cookies. It collects technical information through tracking pixels or server log files, including the referring website, pages or files requested, browser and operating system details, device type, time of access and an anonymised IP address.

IONOS states that this information is used for statistical analysis and technical optimisation, is stored for eight weeks, and is processed in Germany and the European Union. IONOS also states that visitor data is not passed on to third parties.

For further information, please see the "IONOS Privacy Policy" (https://www.ionos.co.uk/terms-gtc/privacy-policy/).

8. Keeping Information Secure

We take reasonable steps to protect personal information against unauthorised access, loss, misuse or disclosure. However, no method of transmitting or storing information online can be guaranteed to be completely secure.

9. Your Data Protection Rights

Depending on the circumstances, you may have the right to:

- Request access to the personal information we hold about you.

- Ask us to correct inaccurate information.

- Request deletion of your information.

- Ask us to restrict or object to certain processing.

- Request a copy of certain information in a portable format.

- Withdraw consent where processing is based on consent.

To exercise your rights, contact contact@kitchenside.uk.

10. Complaints

If you have concerns about how we handle your personal information, please contact us first so we can try to resolve them.

You can also complain to the UK's Information Commissioner's Office (ICO) at https://ico.org.uk/make-a-complaint/.

11. Changes to This Policy

We may update this Privacy Policy when our website, services or data-handling practices change. The latest version will be published on this page.

12. Contact

For questions about this Privacy Policy or the personal information we hold, email contact@kitchenside.uk.